Frequently Asked Questions

Everything you need to know about your Bubbsi order

What is Bubbsi's shipping policy?

We offer standard shipping on all domestic orders, typically arriving within 5-7 business days. Expedited shipping options are available at checkout for those who need their fashion fix faster.

How do I return or exchange an item?

We want you to love your purchase. If you are not satisfied, you can return or exchange unworn items with tags attached within 30 days of delivery using our online returns portal.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Are your materials sustainably sourced?

At Bubbsi, we prioritize quality and ethics. We work closely with our manufacturers to ensure our fabrics meet high standards for durability and environmental responsibility.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.